Extended downtime for OTS’ maintenance window

Published by on March 15, 2019 12:40 am Comments Off on Extended downtime for OTS’ maintenance window in General

The Office of Technology Services (OTS) is performing application and computing system shutdowns on the University Union datacenter this weekend due to a scheduled power outage required for the Union expansion project.

These services will be offline beginning Saturday, March 16 at 10 p.m., until 3 p.m. on Sunday, March 17:

  • ImageNow
  • Virtual Workspace (VW)

These services will be offline beginning Sunday, March 17, from 5 a.m. until 3 p.m.:

  • RMS (Housing)
  • Pinnacle (Phone Billing)
  • Alumni Development applications
  • Point-n-Click
  • Jumboshare
  • Secureshare

These services will NOT be offline at any point during the maintenance:

  • Email and Office 365
  • Phones and voicemail
  • Blackboard
  • Timesheets
  • PeopleSoft/Towson Online Services/Campus Solutions
  • PeopleSoft Human Capital Management (HCM)
  • PeopleSoft Financials
  • MyTU Faculty/Staff Portal
  • MyTU Mobile
  • Public Safety TUPD applications

Due to the nature of the maintenance, many other applications could be unavailable, experience intermittent connectivity issues, and/or slower-than-normal performance during the maintenance window. When maintenance is complete, a post will be made to the OTS Alerts website, http://alerts.towson.edu and twitter @OTSAlerts.

As a reminder, the Office of Technology Services’ maintenance window is every Sunday from 6 a.m. until noon. Faculty and users are advised to keep this maintenance window in mind when planning events, assignments and deadlines.

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This post was written by Weldon, Jennifer