Postal Service Updates 2024

Welcome back, Towson Tigers! We are happy to announce that Postal Services is providing residential students more flexibility for mail and package pick-up during the academic year.  

What you need to know:  

  • Most mail and packages will be available in our package lockers in the University Union, open from Monday- Thursday, 7am–10:30pm, Friday & Saturday 7am – 11:30pm, and Sunday, 8:30am – 10:30pm.  
  • Additional package lockers are in the Union Garage on the ground level which provides 24/7 access to your mail.  
  • Residents will be notified via email when there is mail or a package ready to pick up. This email will also include instructions on where your items will be located.  
  • Some items, including larger packages, will only be available at the postal services customer service counter during office hours. Postal Services’ pick-up is available Monday – Friday, 9am – 4pm. 

Pick-up information:  

  • Even if your package carrier (FedEx, UPS, USPS, Amazon) sends you a message about your mail delivery being on campus, it still may not be ready yet. TU must process and account for the delivery. 
  • Please wait for an email from TU Postal Services before picking up the item from either the Postal Services package lockers, Amazon Lockers, or Postal Services Office.  
  • Typically, packages/letter mail will be available within 1-2 business days after you receive notification from the delivery company. 
  • Please check the top of the email for where the package will be available – Locker or Mail Room Pickup. If “Mail Room”, please be ready to provide your “mailbox” number for quicker service.    

Commuter Students:  

Commuter students have the option of Amazon locker pick-ups only.  

Delayed Packages:  

Sometimes, packages are not addressed properly, which delays delivery and processing. Please include the following to receive your mail:  

  •  First & Last Name 
  •  8000 York Road, Mailbox number, Towson, MD 21252   

 

  • If it has been more than 3 business days since the delivery company notified you of your delivery, please send a detailed email with your tracking number, first & last name, TU ID number, and mailbox number to postoffice@towson.edu.  We will research the information and respond within 2-3 business days. 

Please visit us at Post Office | Towson University or email us at postoffice@towson.edu if you have any questions.

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This post was written by Barnes, Joy