TU Today

Welcome back, Tigers! Postal Services is excited to announce its services, hours, and important updates for the upcoming semester.

Extended Hours for Fall Semester Start

To accommodate the higher-than-normal volume of packages and mail during the beginning of the academic year, Postal Services will provide extended service hours from Monday, August 25th, through Friday, September 12th. During this period, the Postal Services front desk will be open for package pickup from 9:00 a.m. to 5:00 p.m., Monday through Friday. Beginning September 6, we will also provide consistent Saturday hours from 11 a.m. to 2 p.m., unless a holiday occurs.

After September 12th, regular hours resume: Monday through Friday, 9:00 a.m. to 4:00 p.m., and Saturday hours will continue, 11:00 a.m. to 2:00 p.m. 

Package Pickup Options

For All Students

Most packages can be retrieved from the University Union and Union Garage package lockers, available 7 days a week while the Union is open. Current University Union building hours are 7 a.m. – 10:30 p.m. For the most up-to-date Union hours, visit https://www.towson.edu/campus/landmarks/union/.

Union Garage lockers (ground level) provide 24/7 access to your mail and packages.

Residential Students (including 10 West and West Village Housing)

• You’ll be notified through your TU email when mail or packages are available for pickup
• The email will include instructions on where your items are located (locker or Mail Room pickup)
• Most mail and packages will be available in package lockers
• Large packages or items that cannot fit in lockers will require pickup at the Postal Services front desk
• If the email indicates “Mail Room” pickup, have your mailbox number ready for quicker service

Commuter Students

• Amazon locker pick-ups only are available
• Mailboxes are available for rent – stop by the TU Post Office for details and to open your box

Important Pickup Information

Wait for TU notification: Even if your package carrier (FedEx, UPS, USPS, Amazon) notifies you of delivery, please wait for an email from TU Postal Services before attempting pickup. TU must process and account for all deliveries.

Processing time: Packages and letter mail are typically available within 1-2 business days after you receive notification from the delivery company.

Proper Addressing to Avoid Delays

To ensure timely delivery, please use this exact format:

• First & Last Name
• 8000 York Road, Mailbox number, Towson, MD 21252

Delayed Package Assistance

If it has been more than three business days since the delivery company notified you of delivery, please email postoffice@towson.edu with:

• Tracking number
• First & last name
• TU ID number
• Mailbox number

We will research and respond within 2-3 business days.

Contact Information

Questions or issues?

• Email: postoffice@towson.edu
• Phone: 410-704-2260
• Chat through our website

Thank you for your patience and flexibility as we work to meet the needs of students, faculty, and staff during this busy start to the academic year!