Last call for Offices and Departments using fax lines

As previously communicated in TU Today and through direct emails, the Office of Technology Services (OTS) is replacing traditional phone line-based fax service with a modern, web-based version. Existing fax numbers won’t change, and faxing can be done directly from a computer. This move to eFax will improve efficiency, increase sustainability and security, and reduce costs. Traditional fax service is not guaranteed after Aug. 31. 

Actions required ASAP if you own a fax line
The project team reached out to identified TU fax line owners to migrate fax lines to the new eFax service and to help with the transition.   

  • If you own a fax line you’ve received a TechHelp email notification of next steps: please read and respond to that email. 
  • If you are the fax coordinator and haven’t been contacted by now: contact efax@towson.edu.
  • If your department no longer needs an existing fax line: contact efax@towson.edu. 

Be sure to review your phone bill – you might be paying for services you don’t need.  

Learn more about the project at towson.edu/efax. Questions? Contact the eFax project team at efax@towson.edu.  

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This post was written by Weldon, Jennifer