Cybersecurity Advisory: Duo logins blocked from US-sanctioned countries starting May 5

Effective May 5, 2022, there will be an international restriction on access to TU’s Duo-protected services. Faculty and staff attempting to log into Duo-protected applications from countries or regions currently under economic or trade sanctions from the U.S. Office of Foreign Assets Control (OFAC) will be blocked. See the Duo help article to learn more.

What to expect
Users attempting to log into TU applications like PeopleSoft, Blackboard, etc. through Duo from those locations will receive an error message: “Access Denied. Duo Security does not provide services in your current location” or other generic failed login message. Affected users will be unable to use TU services.

Actions required
If you aren’t in an OFAC sanctioned area, no actions are required as this doesn’t affect you.

If you need help using Duo, submit a TechHelp service request.

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This post was written by Weldon, Jennifer